This report combines primary research on customer satisfaction with assessments of market activity to present a multi-faceted view of the ICT outsourcing industry today.
Features and benefits
* Results of the world's largest primary research project on customer satisfaction with outsourced services in the global ICT industry.
* Analysis of activity by region, industry and service type in the global ICT outsourcing market.
* Complemented by assessment of market activity to present a multi-faceted view of the ICT outsourcing industry.
Highlights
Read more » State of the Global ICT Outsourcing Industry 2010 available through Bharatbook.com

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