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Bookmark and Share How to Talk to an Angry Person

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Talking to an angry person can be daunting. What do you say? What if the situation escalates and they become dangerous? Angry people can be unpredictable, but there are strategies to use to de-escalate situations. You can actually guide the direction the situation takes and you can help to calm them down when you know exactly what to do.

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Doban's picture
Published 1 year 43 weeks ago
Category: General | Tags: | Referrer: susanas
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